About us

About Us

HelloAI Demo is an online platform that offers a wide range of certified pre-owned smartphones, including iPhones, Samsung Galaxy phones, and Google devices. Since 2020, we’ve been committed to providing our customers with high-quality, tested products at affordable prices. Each device undergoes a 55-point inspection to ensure optimal performance and reliability.

We believe in providing a transparent, hassle-free shopping experience, which is why we offer free shipping, 30-day returns, and a dedicated customer service team available seven days a week.

Shipping Policy

Free Shipping
We offer free shipping on all orders, with delivery within 2-3 business days. Orders are shipped via standard shipping carriers, and tracking information will be provided once your order is on its way.

Order Processing
All orders are processed within 1-2 business days. Orders placed after 2 PM EST will be processed the following business day.

International Shipping
Currently, we only ship within France. We hope to expand our shipping options soon!

Return Policy

30-Day Free Returns
We stand behind the quality of our products. If for any reason you’re not satisfied, we offer a 30-day return policy. Simply contact our customer support team to initiate a return. Returns must be in original condition, and the device should be free from any damage.

Refund Process
Refunds are processed once the returned item has been received and inspected. Refunds are issued to the original payment method and may take 5-7 business days to process.

Privacy Policy

Your Privacy Matters
At HelloAI Demo, your privacy is a top priority. We are committed to protecting your personal information and ensuring that your experience on our site is secure.

What Information We Collect
We collect personal information such as your name, email address, shipping address, and payment details when you make a purchase. We also collect non-personal information like browsing data and IP addresses to improve user experience.

How We Use Your Information
The information we collect is used to process your orders, improve our services, and send you marketing communications (with your consent). We do not share or sell your personal information to third parties without your permission, except when required by law.

Data Security
We use advanced encryption methods to protect your personal and financial information. All transactions on our site are processed through secure payment gateways.

Terms & Conditions

General Terms
By using this site, you agree to comply with our terms and conditions. We reserve the right to modify these terms at any time without notice.

Product Information
While we aim to provide accurate product descriptions and images, there may be minor discrepancies in color, specifications, or other features. Please refer to the product’s detailed description for more information.

Limitation of Liability
HelloAI Demo is not responsible for any damages or losses resulting from the use of our products. Our liability is limited to the amount you paid for the product.

Contact Us

If you have any questions or concerns, don’t hesitate to reach out!

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